Return Policy

✅ Eligibility for Return/Exchange

• Returns or exchanges are only accepted if the product is damaged, defective, or incorrect.
• You must contact us within 2 days of receiving your order.
• Products must be unused, unworn, and in original packaging.

📦 Mandatory Parcel Opening Video

To process any return or exchange:

• A clear, full parcel opening video is required — from start to finish, with no cuts or pauses.
• This helps us verify claims of damage or missing items and raise issues with the courier if needed.
• Claims without a parcel opening video will not be accepted.

🔁 Return/Exchange Process

1. Contact us within 2 days of delivery via Whatsapp: +91 9645580972.
2. Share your order number and the parcel opening video.
3. Once approved, send the product back within 2 working days.
4. After we receive and inspect the return:
   • A replacement will be issued (shipping charges apply).
   • If the product is damaged or any item is missing, it will be returned without exchange.

🚚 Shipping Charges

• All return/exchange shipping costs are the customer’s responsibility.
• We will only cover shipping charges if the item received is damaged due to our error (with proper video proof).
• Shipping fees are non-refundable under any circumstances.

For questions or support, contact us.